Last Updated 16 April 2024

Privacy Policy

  1. Introduction

    `This Privacy Policy (this “Privacy Policy”) governs the processing by SIMPLESNIPPER, an Australian private company with limited liability ( “SimpleSnipper”, “we”, “our”), of information from individuals including our customers, users of our website https://simplesnipper.com ( ““Website”) and its subdomains, users of our apps, and individuals we interact with offline. Hereinafter we refer to such individuals as “you”.`

    When we use the term “Personal Data” or “Personal Information”, we refer to personal data as defined in article 4 of the General Data Protection Regulation (Regulation 2016/679 of the European Parliament and the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC) (“GDPR”).

    Please read this Privacy Policy carefully to understand our policies and practices regarding your Personal Data and how we will manage and protect it.

    SimpleSnipper may amend this Privacy Policy at any time. In case the Privacy Policy is amended, we will make the amended Privacy Policy available to you on our Website. At the top of this Privacy Policy, you can see when this Privacy Policy was last updated.

  2. Processing of Personal Data

    We collect and process the following types of information from and about you which may include Personal Data. This information includes:

    1. Name
    2. Email address
    3. Internet Protocol (IP) address
    4. Signature
    5. Address
    6. Telephone number
    7. Records of subscription purchased, obtained, or considered
    8. Information on your interaction with the Website
    2.2. We collect your Personal Data in different ways:
    1. Directly from you: For example, by asking you to provide it to us (for example by filling out forms on our Website (e.g., registration, subscription, “contact us” forms etc.), subscribe to a newsletter, respond to a survey, use live chat, open a support ticket or enter information on our Website).
    2. Indirectly from you: For example, through automatic data technologies or tools (e.g., Cookies (as defined below) and other tracking technologies, which collect certain information about your IP address, Website usage, and browser setting. For more information about the automatic tools (Cookies and scripts) we use, please see below Section about “Cookies” under Section 4.
    3. From third parties: For example, through advertising networks, from service providers, data analytics providers, social media, etc.

  3. Purposes of Personal Data collection

    Personal Data is collected and processed by SimpleSnipper for the following purposes:

    1. To fulfill or meet the reason(s) you provided the Personal Data. For example, if you disclose Personal Data to ask a question about our products or services, we will use such Personal Data to respond to your inquiry. If you provide your Personal Data to purchase a product or service, we will use such Personal Data to process and fulfill your orders and transactions, verify your information, or process payment.
    2. To present our Website and its contents to you, maintain or service your accounts (e.g., we will contact you via the email address you provided to us if your password or your email address in our records has been changed), and provide customer service (including providing you with support, investigating and addressing your concerns, and monitoring and improving our responses);
    3. To provide, support, and develop our Website, products, and services;
    4. To personalize your Website experience and delivering to you content and product and service offerings relevant to your interests, including offers and ads through our Website, third-party sites (e.g., social media platforms, such as Meta and LinkedIn), and via email or text message (with your consent, where required by applicable law), including remarketing (targeting individuals who have already interacted with our Website), targeted advertising, and profiling;
    5. To notify you about changes to our Website or any products or services we offer or provide through it;
    6. To conduct audits related to counting ad impressions, verifying positioning and quality of ad impressions, and auditing compliance with this specification and other standards;
    7. To help ensure the safety, security, and integrity of our Website, products, databases, other technology assets, and business;
    8. To identify and repair errors that compromise any functions of our Website;
    9. For short-term, transient use, including, but not limited to, non-personalized advertising shown as part of your current interaction with us;
    10. To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding. During these processes, your information might be one of the assets that gets transferred;
    11. To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations;
    12. As described to you when collecting your Personal Data;
    13. For purposes you consented to.

  4. Disclosure/Sale/Sharing of your Personal Data

    SimpleSnipper discloses your Personal Data to the following third parties:

    1. Service providers: We may disclose your Personal Data with third-party service providers who facilitate your use of the Website and help fulfill our contractual obligations, including the following:
      1. Stripe: Stripe acts as our payment processor. When you purchase our products or services, you provide Personal Data directly to Stripe. Please note that we do not have access to your credit card information or other Personal Data provided to Stripe.
      2. OpenAI: OpenAI's Large Language Models (LLMs) are used in limited circumstances to aid functionality.
      We have entered into and maintain agreements (e.g., data processing agreements) with our service providers to whom we disclose Personal Data and who process Personal Data on our behalf.
    2. Counterparties in a corporate transaction: We may disclose your Personal Data to a potential buyer during negotiation of, in connection with, a corporate transaction where your Personal Data is included as an asset (e.g., a merger, acquisition, joint venture, or financing or asset sale). Your Personal Data may also be disclosed in the event of insolvency, bankruptcy, or receivership.
    3. Government authorities, law enforcement representatives: We may disclose your Personal Data with third parties, such as legal advisors and law enforcement representatives to comply with court orders, enforcement actions, and applicable laws, rules, and regulations;

    Cookies
    We use cookies and other technologies (e.g., pixels, tags) (collectively, the “Cookies”) on our Website. Cookies are text or image data files that are placed or saved on the internet browser of the user’s computer system. They enable the browser or mobile device to be uniquely identified when the user visits the Website again. Cookies are placed to improve the use of the Website for the Website’s visitor.

    Essential Cookies
    We use certain Cookies that are necessary to run the Website. Deactivating these Cookies will compromise the functionality of the Website. Such essential Cookies cannot be deactivated. If you do not agree with our use of such essential Cookies, your only choice is not to visit the Website.

    Analytical, Tracking, and Advertising Cookies
    We currently do not use Analytical, Tracking or Advertising Cookies.

  5. Security

    SimpleSnipper maintains administrative, technical, and physical controls which are designed to protect your Personal Data against loss or theft, and against any unauthorized access, risk of loss, disclosure, copying, misuse, or modification. We implement security measures where appropriate and applicable, such as, but not limited to:

    1. Pseudonymization and encryption of Personal Data while in transfer;
    2. Measures to ensure the ongoing confidentiality, integrity, availability, and resilience of processing systems and services;
    3. Measures to restore the availability of and access to Personal Data in a timely manner in the event of a physical or technical incident; and
    4. A process for regularly testing, assessing, and evaluating the effectiveness of technical and organizational measures to ensure security of processing.

    Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Data, we cannot guarantee the security of your Personal Data while in transit to our Website. Any transmission of Personal Data is at your own risk. The safety and security of your Personal Data also depend on your efforts (e.g., securing your password, transmitting your Personal Data over a secure network, etc.).

  6. Retention Policy

    Personal Data are retained for various lengths of time depending on what is reasonably necessary for us to fulfill the purpose for which it was collected. Applicable laws, rules, or regulations may require that we retain it for a longer period of time. How long we keep Personal Data depends on how you used the Website and whether we have provided you with any kind of product or services. We determine the retention period based on the following criteria: the nature of the Personal Data; the context in which the Personal Data have been collected; the consequences to you of deleting the Personal Data, and whether appropriate protections, such as pseudonymization, have been applied to the Personal Data.

  7. Data Privacy rights

    Below is a list of requests that you can submit to SimpleSnipper in connection with your Personal Data.

    • Right to access
      You may ask us whether we collect or use any of your personal data and, if so, to receive access to that data in the form of a copy.
    • Right to rectification
      You have the right to have your data rectified if it is inaccurate or incomplete. Upon request, we will correct inaccurate personal data about you and, taking into account the purposes of the processing, complete incomplete Personal Data.
    • Right to erasure
      You have the right to have your personal data erased. This means that we will delete your data. Erasure of your personal data only takes place in certain cases, as prescribed by law and listed in Article 17 of the GDPR, for This includes situations where your Personal Data is no longer necessary for the purposes for which it was originally processed and situations where your data was processed unlawfully.
    • Right to restriction of processing
      You have the right to obtain a restriction on the processing of your personal data. This means that we will suspend the processing of your data for a certain period. Circumstances which may give rise to this right include situations where the accuracy of your personal data is contested, and we need some time to verify its (in)accuracy.
    • Right to data portability
      Your right to data portability entails that you may ask us to provide you with your personal data in a structured, commonly used and machine-readable format, and have such data transmitted directly to another controller, if technically feasible.
    • Right to object
      If the legal basis for processing your Personal Data is the 'legitimate interests' ground (including profiling), you have the right to object to the processing of your Personal Data. You can object to direct marketing at any time if your Personal Data is processed for this purposes, which includes profiling to the extent that it is related to direct marketing.
    • Withdrawal of consent
      If the legal basis of processing Personal Data is your consent, then you may withdraw your consent at any time by following the specific instructions concerning the processing for which you provided your consent. You may also contact us using the contact information below.

  8. Minors

    The Website is not meant for users under the age of 18. We do not knowingly collect information from users under the age of 18, and do not target users under the age of 18. If we receive a valid and verifiable notice through privacy@simplesnipper.com that a user under the age of 18 has provided us with Personal Data, we will take measures to delete it as soon as possible.

  9. Links to Other Sites

    The website may occasionally feature links to and from websites, plug-ins, and applications belonging to our partner networks, advertisers, affiliates, or social media platforms. Please note that this Privacy Policy does not extend to the practices of these third-party websites and online services you may access, which may or may not have their own privacy policies. SimpleSnipper does not govern these linked websites or the content they contain and does not assume responsibility for their content. To understand the data privacy practices of these third parties, we encourage you to review their respective privacy notices, policies, or contact the website owner directly if such information is not available.

  10. Contact Information

    To ask questions about this Privacy Policy or to exercise your rights under section 7, contact privacy@simplesnipper.com.